Dental professionals are busy people, so meeting with product reps isn't always easy. Moreover, the pandemic drastically altered the clinician/manufacturer relations; reps don't even come into my office anymore - they barely call me on the phone.
Fortunately, there's a new, free app for dentists which allows you to communicate with reps instantly, add free time to your days, and reduce the everyday stress involved with being part of a dental practice: vTail.
As a vendor who spends much time interacting with patients and clients on my phone, I have learned the tremendous value of practical, fast communication.
If you're a practice owner, you probably agree that having somebody reaching out constantly to product reps can be time-consuming and frustrating.
So, having access to a platform where a clinician or doctor can communicate directly with the manufacturer is undoubtedly a fantastic synergistic relationship. So, what does vTail allow you to do?
Let's say there's a technical issue with a digital or radiological sensor. All you need to do is take a picture or video of said problem on the app and send it to the dealer distributor instead of calling them and trying to explain the issue.
Another remarkable feature vTail offers is access to technical support from manufacturers.
Imagine you have a new hygienist who doesn't know how to operate the ultrasonic scaler. Usually, you'd need somebody to go through the hurdle of explaining in detail how the device works. But with vTail, you can easily download the video or instructions directly from the manufacturer and get a crash course on operating the device.
One of the app's features I found quite helpful is that every company on the app gets a dedicated news feed. So if you're on a bathroom break or at Starbucks, you can catch up on what's affecting the industry quickly and efficiently.
Do you want to learn more about how vTail can make your life as a dental professional much easier?
Don't miss this week's episode of 'The Raving Patients Podcast'!
Mike McCarthy, a dental marketing veteran and CMO of vTail Healthcare Communications, joins me today to discuss all you need to know about vTail. Tune in to learn how the app works, what makes it unique, and how it can radically simplify how you run your practice.
Learn more about vTail Healthcare Communications: https://www.vtail.co/
This podcast is sponsored by Cloud Dentistry, the largest dental talent marketplace. Find out more at: http://www.clouddentistry.com/Len
