The Raving Patients Podcast

Season 

, Episode 

2

How to Scale and Automate Patient A/R Collections Using Abella

Season 

, Episode 

2

How to Scale and Automate Patient A/R Collections Using Abella

Collecting overdue patient balances is undoubtedly one of my frustrations as a practice owner. It's a lot of work and time, and I'm confident it's a real pain point for many practice owners.

Fortunately, a couple of years back, I found a great solution: Abella. This company develops a patient A/R software that has helped me tremendously when collecting overdue payments from patients.

So today, I wanted to share with you why using Abella can make your life as a practice owner much more manageable. 

The software allows you to automate and manage your collections easily, so you don't have to go through the hassle of doing it manually. 

It also integrates with any major dental software while offering patients a convenient solution to pay past due balances online.  

I've found that many patients who pay through Abella pay their balance in full before a paper statement could even be delivered to them in the mail. 

This week's guest is Kimberlee Mulkay, Customer and Sales Manager of Abella, who joins me to discuss how Abella can help you reduce collection costs, increase efficiency and collect more money faster- with no need for paper statements.

Tune in to find out more!

Key Takeaways 


  • How to scale and automate patient A/R collections with Abella (00:00)
  • How Kimberlee got started in the company (02:18)
  • Why you should consider Abella as a practice owner (03:20)
  • How the process works for patients (07:32)
  • Dealing with delayed payments the smart way (11:33)
  • What sets Abella apart from other online payment solutions (17:23)
  • How much does it cost to use Abella? (23:42)

Additional Resources


Learn more about Abella here

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