If you’ve ever wished your team cared about your practice as much as you do, this episode is a must-listen!
Building a successful dental practice isn’t just about providing great care—it’s about creating a culture where your team takes ownership, works together, and drives growth. To break down how you can make that happen, I’m joined by Craig McVey, Chief Operations Officer and Acquisition Analyst at Mountainside Dental Group. With 18 years in the dental industry and a deep understanding of practice management, Craig shares invaluable insights on leadership, transparency, and team-driven success.
Craig also shares how Mountainside Dental Group has scaled smartly, empowering team members and creating an ownership mentality without requiring associates to handle management duties. If you're looking for strategies to strengthen your team and grow your practice, this episode delivers real-world solutions.
🎧 Listen Now and start turning your team into high-performing practice owners!
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Introduction (00:29)
Meet Craig McVey: COO of Mountainside Dental Group (01:41)
Scaling a Multi-Location Practice Smartly (04:15)
The Importance of Data Transparency in Dental Practices (06:09)
The Role of Team Culture and Leadership Development (06:24)
Key Performance Indicators (KPIs) Every Dental Practice Should Track (07:46)
Keeping Your Schedule Full: Strategies to Reduce Cancellations and No-Shows (10:33)
How Regular Team Meetings Boost Performance (11:23)
The Power of Profit Sharing to Motivate Teams (23:28)
How to Develop and Retain Top Team Members (20:25)
Balancing the Business and Clinical Sides of Dentistry (17:40)
Marketing Strategies for a Growing Dental Practice (30:30)
Lightning Round Q&A with Craig McVey (29:00)
Final Thoughts and How to Connect with Craig (33:23)
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Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com
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