If you've ever wondered why some patients hesitate to move forward with treatment, you're not alone. Case acceptance isn't just about presenting a treatment plan—it's about understanding the psychology behind a "yes."
That's why I’ve invited the highly respected Debra Engelhardt Nash to the Raving Patients Podcast. With decades of experience in dental consulting and coaching, Debra knows exactly how to help dental teams transform their patient conversations into powerful case acceptance strategies.
✅ The key questions that make patients feel understood and ready to commit
✅ Why the front desk team is your best (or worst) case acceptance tool
✅ How to handle the dreaded "Do you take my insurance?" question
✅ Strategies to eliminate financial objections before they even come up
✅ The role of trust, team endorsement, and second opinions in case acceptance
With insights from Debra’s extensive career—including her experience at the Nash Institute for Dental Learning—you’ll walk away with actionable tactics that will immediately boost patient conversions.
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Audio - timestamps to be updated
Introduction (00:01.274)
Introduction and Sponsor Acknowledgment (00:01)
Meet Debra Engelhardt Nash (02:23)
The Power of Patient Conversations (05:01)
Handling the “Do You Take My Insurance?” Question (10:03)
How to Present Treatment Without Losing the Patient (20:53)
Overcoming Cost Objections with Payment Solutions (26:34)
The Role of Team Endorsements in Case Acceptance (30:53)
Fun Lightning Round Q&A (30:16)
Final Takeaways and How to Connect with Debra (34:37)
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Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
